Privacy Policy
Privacy, GDPR & Cookie Policy
1. Introduction
Bake It Foods Limited (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Privacy, GDPR & Cookie Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or communicate with us.
Company Details:
Bake It Foods Limited
Unit 1, Moorside Business Park, Moorside Road, Winchester, United Kingdom
Email: info@bakeitfood.com
We are the Data Controller responsible for your personal information.
2. What Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: Full name, title, and contact details.
- Contact Data: Email address, phone number, postal and billing addresses.
- Transaction Data: Order history, payment details (processed securely via third-party providers).
- Technical Data: IP address, browser type, device identifiers, and cookies.
- Marketing and Communications Data: Preferences for receiving marketing and updates.
- Usage Data: How you use our website and services.
3. How We Use Your Information
We will only process your data when legally permitted under UK GDPR. Our purposes and lawful bases include:
| Purpose | Legal Basis |
|---|---|
| To process and deliver your orders | Contractual necessity |
| To respond to enquiries and customer support requests | Legitimate interest |
| To send service or order updates | Contractual necessity |
| To send marketing emails and promotions | Consent |
| To comply with tax, accounting, and legal obligations | Legal obligation |
| To improve our website and services | Legitimate interest |
We never sell or rent your data to third parties.
4. Data Sharing
We may share your information with:
- Service providers such as payment processors, couriers, and IT providers.
- Analytics and advertising partners (where cookies are used).
- Regulatory or legal authorities where required by law.
All partners are vetted and bound by GDPR-compliant agreements.
5. International Data Transfers
If your data is transferred outside the UK or EEA (for example, for hosting or cloud storage), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK ICO.
6. Data Retention
We retain your personal data only for as long as necessary:
- Customer and order records: 6 years (for accounting/tax purposes).
- Marketing data: Until you withdraw consent.
- Website analytics: Typically 12–24 months.
7. Data Security
We implement technical and organizational measures to protect your data, including:
- Secure servers and encrypted connections (SSL).
- Limited access to personal data by authorized staff only.
- Regular security audits and password policies.
8. Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Withdraw marketing consent at any time.
- Request data portability.
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
To exercise these rights, contact us at info@bakeitfood.com.
9. Marketing Communications
You may receive marketing from us if you have:
- Purchased from us previously, or
- Subscribed and given explicit consent.
You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us directly.
10. Cookies Policy
Our website uses cookies and similar technologies to enhance your experience, analyze performance, and support marketing activities.
What Are Cookies?
Cookies are small text files stored on your device that help websites function efficiently.
Types of Cookies We Use:
| Type | Purpose |
|---|---|
| Essential Cookies | Necessary for site functionality (e.g., shopping cart, checkout). |
| Performance Cookies | Measure website performance and usage. |
| Functional Cookies | Remember user preferences. |
| Advertising Cookies | Deliver relevant ads and limit repetition. |
Managing Cookies
You can manage or delete cookies through your browser settings. For more details, visit www.aboutcookies.org.
When you first visit our site, a cookie consent banner will ask for your preferences. You can change these at any time.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
12. Updates to This Policy
We may update this policy periodically to reflect changes in laws or our operations. Updates will be posted on this page with a new “Last Updated” date.
13. Contact Us
If you have any questions or concerns regarding this policy or your personal data, please contact:
Bake It Foods Limited
Unit 1, Moorside Business Park, Moorside Road, Winchester, United Kingdom
Email: info@bakeitfood.com